Return/Refund Policy & FAQ

Return and refund policy of Lightroom Presets

Exchange, return and refund are not allowed.

I understand some people are unable to see the result exactly like the images on the product page. It is because every image color, light, darkness are different. Every image needs some sort of little bit tweaking in order to see the exact look on the product page images. Hence, I’ve given one month of free support to help you to receive the exact effects on your photo. You need to send me your images, I can happily edit a photo for you from this preset and send you guidelines on how to get the exact look from this preset. Send all your queries to [email protected]

If you’re confused that which presets pack would be better for your Instagram photos and other presets requirement or if you have any queries related to installing and tweaking then you can email me at [email protected] or DM me on Instagram. I’d be happy to help you.

Return and refund policy on T Shirt, Mouse Pad, Desk Mat products

Return and exchange are not allowed.

All products are unique and produced only once ordered. This also means that returns and exchanges are not supported if a customer ordered a wrong size, color, or simply doesn’t like the product.

In addition, if a customer submitted a wrong address for shipping then Femmepod is not liable for return and refund.

Femmepod offers a free replacement or a refund in cases of a damaged product or a manufacturing error.

How to apply for a free refund or replacement:

  1. Always do recording while unboxing the package, newly received from a courier guy.
  2. Make another video where it is clearly shows the damaged part.
  3. Send me these two videos to [email protected] along with your name and order number.

About the size issue of T Shirt –

I’ve mentioned the size chart you can take out the measuring tape and do the measuring on your old t shirt. In this way, you could find out if the size is perfect for you or not.

FAQs

What is Lightroom Presets?

Presets is a filter that makes your photos professionally edited photos in a split of a second.

Most people use presets to make their Instagram photos look beautiful that leads to many likes on their posts.

If you’re a novice and completely new to Lightroom and Photoshop then this presets is made for you so that you can achieve a professionally edited photo look in one easy click.

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What program do you need to use presets?

You can download the free Adobe Photoshop Lightroom app (IOS & Andriod). In an app, you can use DNG format files (mobile presets) to edit your photos.

If you wish to use Adobe Lightroom and Photoshop desktop version software then you need to buy a subscription from the Adobe website to use these softwares. Adobe Lightroom format file is lrtemplate and Photoshop format file is xmp.

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When and where will the download be available?

It will be available within a few moments after purchase. You will find the download link in your Gmail account, or there is also a link in the receipt email.

You can access your downloads by going to your Femmepod My Account (login first)-> Click on “Download” on the left side of the menu -> Click on the download button next to the purchased item.

After your purchase, you will receive a confirmation e-mail including a download link. By clicking on the link you immediately begin to download files on your phone.

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Can I try out the presets before I buy them?

Yes! Feel free to send me your unedited images to test out the presets before purchasing to [email protected]

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How do I install mobile presets and Lightroom desktop presets ?

You can follow these posts to know how to install presets.

How to install presets in Photoshop? I XMP files

How to install presets in Lightroom? I Lrtemplate files

How to install presets in Lightroom mobile?

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I purchased presets but I haven’t received anything in my email. What can I do?

If you aren’t seeing it, please check your junk mail or spam folders first. Also, your email was most likely entered incorrectly. If this occurs please e-mail [email protected] to sort out the issue.